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Found 1 from your keywords: author=Scherkenbach, William W...
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Deming's road to continual improvement
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Scherkenbach, William W.

Based on the author's management experience and years of work with Dr. Deming, this book explains Process Definition, the Voices of the Customer and the Process, lessons from the Red Bead and Funnel Experiments, the Deming Cycle, and Barriers to Change. Also included are ways to operationalize the Deming Philosophy, including Organization for Quality, Attributes of a Leader with Profound Knowle…

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ISBN/ISSN
9780945320104
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Call Number
658 SCH d
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