" The main objective of this research is to establish the business model canvas in the components of Customer Segmentation and Value Proposition. : The method used is action research, which consists of two stages of testing, namely testing the problem and testing the solution. The first test aims to identify the challenges and constraints faced by the catering business in meeting …
Goal : This study aims to analyse the effect of brand image, service quality, and customer satisfaction on customer loyalty of Islamic banks in West Java, by adding the moderating role of customer satisfaction.. Methode : The data analysis method uses Structural Equation Modeling (SEM) through AMOS version 24 software, using a sample of 259 respondents who participated in the study. F…