Customer Service Satisfaction & Call Center berdasarkan ISO 9001: Mengukur pe…

Edition

-

ISBN/ISSN

9786020300023

Collation

198hlm;14x21cm

Series Title

-

Call Number

658.812 Ran c

Analisis Pengaruh Customer Service, Fasilitas Pelayanan Dan Promosi Terhadap …

Edition

-

ISBN/ISSN

NIM.17101082

Collation

MBS

Series Title

-

Call Number

REF 658.8343 SHO a

Global Private Banking and Wealth Management: The New Realities

Wealth management is one of the areas in which banks and other personal financial services players are investing heavily. But the market is changing fast. Going forward, players therefore need to adapt their strategies to the new realities: what worked in the past will not, for the most part, be appropriate in the future. This unique book, written by a former McKinsey consultant, offers an up-t…

Customer loyalty playbook : how net promoter increases loyalty, advocacy & fi…

Edition

Cet. 1

ISBN/ISSN

9786021926109

Collation

248 hlm. : ilus. ; 21 cm.

Series Title

-

Call Number

658.812 SUM c

Achieving Excellence Through Customer Service : Unggul Bersaing Melalui Layan…

Edition

-

ISBN/ISSN

9789796869978

Collation

xiv, 454 hlm.: 23 cm.

Series Title

-

Call Number

658.812 TSC a