"A step-by-step guide for turning information into advantage This book describes a ten-step method that empowers companies to transform their information into knowledge, helping managers develop and maintain a balanced knowledge plan, solve information shortfalls, and take advantage of the information at their fingertips."
From the author of the bestselling "Basic Training for Trainers" comes this lively, inventive collection of instructional aids that are perfect for developing abilities in communication, teamwork, perception skills, and more. Simultations, role-plays, and exercises can be dramatically enhanced using these games. Each game is self-contained and provides all the necessary instruction and materials.