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Found 197 from your keywords: subject="Service Banking"
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Global Private Banking and Wealth Management: The New Realities
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Maude, David

Wealth management is one of the areas in which banks and other personal financial services players are investing heavily. But the market is changing fast. Going forward, players therefore need to adapt their strategies to the new realities: what worked in the past will not, for the most part, be appropriate in the future. This unique book, written by a former McKinsey consultant, offers an up-t…

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Dempak E-SERVICE Quality Perbankan Terhadap Kepuasan Nasabah Pada Layanan Mob…
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Annaafi, Voleta Ziven

Tujuan : Penelitian ini bertujuan untuk mengetahui pengaruh EService Quality terhadap kepuasan nasabah pada pengguna mobile banking BSI. Metode : Analisis data menggunakan Structural Equation Modeling Teknik Partial Least Square (PLS-SEM) menggunakan aplikasi SmartPLS. Hasil : Hasil dari penelitian ini membuktikan bahwa (1) Efficiency berpengaruh positif signifikan terhadap kepuasan n…

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