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Deming's road to continual improvement

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Based on the author's management experience and years of work with Dr. Deming, this book explains Process Definition, the Voices of the Customer and the Process, lessons from the Red Bead and Funnel Experiments, the Deming Cycle, and Barriers to Change. Also included are ways to operationalize the Deming Philosophy, including Organization for Quality, Attributes of a Leader with Profound Knowledge, and the need for education

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Detail Information

Series Title

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Call Number

658 SCH d

Publisher

: Statistical Process Controls Press., 1991

Collation

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Language

English

ISBN/ISSN

9780945320104

Classification

658

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

General

Specific Detail Info

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Statement of Responsibility

William W. Scherkenbach

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