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Business Process Benchmarking (The Asqc Total Quality Management)

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Robert C. Camp's best-selling book, Benchmarking, served as the premier resource on measuring corporate performance. Now, his newest title, Business Process Benchmarking, provides the most up-to-date information to show readers how to conduct successful benchmarking projects. Readers will discover how to: use Camp's renowned 10-step benchmarking process to achieve peak performance; analyze the performance gap and ensure that every employee contributes toward enhanced corporate performance; train employees to use benchmarking tools to maximize the company's results.

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Availability

Detail Information

Series Title

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Call Number

658.5'62 CAM b

Publisher

USA : ASQC Quality Press., 1995

Collation

xxi, 464 p. ; 24 cm.

Language

English

ISBN/ISSN

0873892968

Classification

658.5 62

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

MANAGEMENT
Benchmarking

Specific Detail Info

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Statement of Responsibility

Robert C.Camp

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