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Successful Reengineering

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"This book provides a much-needed focus on implementation -- clearly the most difficult aspect of reengineering." --Thomas H. Davenport, Partner and Director of Research The Ernest & Young Center for Business Innovation "Successful Reengineering is an eminently practical handbook. Read it before embarking on a major reengineering effort to help avoid the pitfalls of the terrain." --Robin L. Renn, Senior Vice President Quality and Reengineering American Express "Petrozzo and Stepper show how to translate the lofty concepts into actionable programs. They show how empowerment, teaming, and continuous improvement must all merge together when implementing reengineering. The book is must reading for any organization or individual who wants a hands-on, how-to understanding of the subject."--Earl Naumann, Author of Creating Customer Value

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Availability

Detail Information

Series Title

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Call Number

658.4'063 PET s

Publisher

New York : John Wiley and Sons., 1994

Collation

160.3 x 246.4 x 30mm, 630.5g

Language

English

ISBN/ISSN

9780471286028

Classification

658.4063

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

MANAGEMENT
Business
Management Techniques

Specific Detail Info

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Statement of Responsibility

John C. Stepper , Daniel P. Petrozzo

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