Based on the author's management experience and years of work with Dr. Deming, this book explains Process Definition, the Voices of the Customer and the Process, lessons from the Red Bead and Funnel Experiments, the Deming Cycle, and Barriers to Change. Also included are ways to operationalize the Deming Philosophy, including Organization for Quality, Attributes of a Leader with Profound Knowle…
Textbook on the theory and practice of financial management.
Key Benefit: Contains complete, contextualized grammar explanations and exercises for ESL learners via authentic, multicultural readings. Key Topics: Along with the grammar readings, the book offers numerous activities to help language learners consolidate their understanding of grammar with other language skills. Market: For intermediate- level ESL learners.
This comprehensive companion volume to the bestselling ASTD Training and Development Handbook (Craig, ed.) helps trainers design classroom, self-study, or technology-based training programs. Delivering the latest information on how adults learn best and human performance technology, it shows trainers how to prepare lesson plans, create visual aids, and deliver highly memorable presentations.
Announcing the fourth and newest edition to the best-selling training games series of all time! Even More Games Trainers Play, Edward Scannell and John Newstrom pick up where they left off in previous Games Trainers Play guides. You'll find fully-explained, ready-to-use icebreakers, brainteasers, problem-solvers and session closers that target the skills you need to teach most--communication, l…