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Found 5 from your keywords: author="Terwiesch, Christian"
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How to Create Outstanding Service
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Guswai, F. Christian

How to Create Outstanding Service berisikan cara-cara untuk memenangkan persaingan bisnis dengan menggunakan pelayanan sebagai senjata ampuh yang sulit dikalahkan. Retail bukan hanya harus memberikan pelayanan yang baik, tetapi pelayanan yang luar biasa baik. Buku ini berisikan hal-hal yang patut Anda ketahui dalam rangka menciptakan Outstanding Service: Mengapa harus outstanding? Bagaimana car…

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Matching Supply with Demand : An Introduction to Operations Management (Fourt…
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Cachon, GerardTerwiesch, Christian

"Gerard Cachon and Christian Terwiesch, Matching Supply with Demand: An Introduction to Operations Management, 4e is the most authoritative, cutting-edge book for operations management MBAs. The book demands rigorous analysis on the part of students without requiring consistent use of sophisticated mathematical modeling to perform it. When the use of quantitative tools or formal modeling is ind…

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A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM)
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Hair, Joseph F.Hult, G. Tomas M.Ringle, Christian M.

A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM)by Joseph F. Hair, Jr., G. Tomas M. Hult, Christian Ringle, and Marko Sarstedt is a practical guide that provides concise instructions on how to use partial least squares structural equation modeling (PLS-SEM), an evolving statistical technique, to conduct research and obtain solutions. Featuring the latest research, new ex…