This study aims to analyze the implementation of legal measures in response to criminal acts committed by minors, viewed from the perspectives of both positive law and Islamic criminal law. Children who commit criminal offenses require a distinct legal approach, considering their status as individuals who are not yet mature, both psychologically and legally. Under Indonesia’s positive legal s…
": To analyze customer perceptions of service quality at Janji Jiwa Coffee Shop in Bogor City; to analyze the gap between customer perceptions and expectations of service at Janji Jiwa Coffee Shop in Bogor City; and to analyze the service attributes of Janji Jiwa Coffee Shop in Bogor City that should be prioritized for service improvement. : The study employs a quantitative descript…