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Social contacts : materials for developing listening and speaking skills in b…
Provides the social language and practice the business person needs to smooth the way towards a business deal, while travelling, at business meals, or in social exchanges at conferences or elsewhere.
Business English Pair Work 2: Further Conversation Practice for Business Peop…
Business English Pair Work 1 gives intermediate students of Business English invaluable practice in communication skills. There are four types of exercise: information-gap, discussion, role-play and simulation. All the exercise work is completely new and there is intensive work on writing reports, negotiating budgets and contracts, consumer surveys, training, and executive recruitment.
Empowered teams : creating self-directed work groups that improve quality, pr…
Explains how self-directed teams work, offers the key factors for successful implementation and provides hands-on advice for building strong teams.
The Marketing Audit Handbook: Tools, Techniques and Checklists to Exploit You…
""The Marketing Audit Handbook"" offers practical, down-to-earth assistance to all marketing and sales managers. It guides the reader out of long-term, formal strategies and jargon to a comprehensive and straightforward analysis of how to get the most from the internal marketing audit.
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