APA Style
Fauzi, B, A. (2017).
Analisis Penerapan Customer Satisfaction Index (CSI) & Important Performance Analysis (IPA) Terhadap Kinerja Layanan Bank Syariah Mandiri Cabang Bogor .
Bogor:
STEI Tazkia.
MLA Style
Fauzi, Budiman, Akbar.
"Analisis Penerapan Customer Satisfaction Index (CSI) & Important Performance Analysis (IPA) Terhadap Kinerja Layanan Bank Syariah Mandiri Cabang Bogor".
Bogor:
STEI Tazkia,
2017.
Text.