APA Style
Devrye, C. (1997).
Good service is good business = 7 strategi sederhana menuju sukses .
Jakarta:
Gramedia Pustaka Utama.
MLA Style
Devrye, Catherine.
"Good service is good business = 7 strategi sederhana menuju sukses".
Jakarta:
Gramedia Pustaka Utama,
1997.
Text.